Legal & Regulatory Framework

1.1 Data Controller. The data controller for all personal data processed through this website is brightlayoutco, registered at Calle de Santa Engracia 70, Madrid, Chamberí, España, España. For any data-related inquiries, contact us at [email protected].

1.2 Data Collection. We collect personal data solely when you voluntarily submit it through our contact forms or direct communications. This may include your full name, email address, phone number, and any project-related details you choose to provide.

1.3 Purpose of Processing. Your data is processed exclusively for the following purposes: responding to your inquiries, providing requested web design and layout services, executing contractual obligations, and maintaining internal project records.

1.4 Legal Basis. The legal basis for processing your personal data is Article 6(1)(b) of the GDPR — the processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract. Additionally, we may rely on Article 6(1)(a) — your explicit consent — for marketing communications.

1.5 Data Retention. Personal data is retained only for the duration necessary to fulfill the stated purposes. Project-related data is retained for a maximum of 24 months after the final delivery. Data submitted through contact forms not resulting in a contractual relationship is deleted within 90 days.

1.6 Data Sharing. We do not sell, rent, or trade your personal data. Data may be shared with third-party service providers (hosting, payment processing) strictly under data processing agreements that comply with GDPR Article 28.

1.7 International Transfers. If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) or adequacy decisions as per GDPR Chapter V.

1.8 Your Rights. Under GDPR, you have the right to: access your personal data (Art. 15), rectification of inaccurate data (Art. 16), erasure of data (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and the right to object to processing (Art. 21). To exercise any of these rights, contact [email protected].

1.9 Right to Complain. You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data protection rights have been infringed.

1.10 Contact. For all privacy-related inquiries: [email protected], Calle de Santa Engracia 70, Madrid, Chamberí, España, España.

2.1 What Are Cookies. Cookies are small text files stored on your device when you visit our website. They help us understand how you interact with our site and improve your experience.

2.2 Essential Cookies. We use strictly necessary cookies that enable core website functionality. These cookies do not require consent under the ePrivacy Directive as they are essential for the service you have requested.

2.3 LocalStorage. Our cookie acceptance banner uses browser localStorage to remember your consent preference. This data is stored locally on your device and is not transmitted to any external server. You may clear this data at any time through your browser settings.

2.4 No Tracking. brightlayoutco does not employ third-party analytics, advertising pixels, or behavioral tracking cookies. We do not use Google Analytics, Facebook Pixel, or similar surveillance tools.

2.5 Managing Cookies. You can control and manage cookies through your browser settings. Disabling essential cookies may impair website functionality. Refer to your browser's help documentation for instructions.

2.6 Updates. This Cookies Policy may be updated periodically. Changes will be reflected on this page with an updated revision date.

3.1 Project-Based Refunds. All services provided by brightlayoutco are delivered as project-based engagements. Refund eligibility is evaluated based on the project milestone stage at the time of the request.

3.2 Pre-Production Cancellation. If a project is cancelled before any production work has commenced (within 48 hours of the initial payment), a full refund will be issued minus a 5% administrative processing fee.

3.3 Mid-Production Cancellation. Projects cancelled after production has begun are eligible for a partial refund calculated based on the proportion of completed milestones versus total project scope. Work already delivered and accepted by the client is non-refundable.

3.4 Completed Deliverables. Once a deliverable has been formally accepted by the client (via written confirmation or continued use), it is considered final and non-refundable.

3.5 Refund Processing. Approved refunds are processed within 14 business days to the original payment method. brightlayoutco reserves the right to request additional information to verify refund eligibility.

3.6 Dispute Resolution. Refund disputes should be directed to [email protected]. We commit to responding to all refund inquiries within 3 business days.

3.7 Governing Law. This refund policy is governed by Spanish consumer protection law and applicable EU regulations. brightlayoutco — Calle de Santa Engracia 70, Madrid, Chamberí, España, España.

4.1 Agreement. By engaging the services of brightlayoutco (Calle de Santa Engracia 70, Madrid, Chamberí, España, España), you agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between the client and brightlayoutco.

4.2 Scope of Services. All services are defined in the project proposal or statement of work (SOW) agreed upon prior to commencement. Any work outside the defined scope constitutes a change request subject to additional fees and separate approval.

4.3 Payment Terms. Invoices are issued according to the milestone schedule defined in the project SOW. Payment is due within 14 days of invoice date. Late payments incur a 1.5% monthly interest rate. Projects may be paused if payment is overdue by more than 30 days.

4.4 Intellectual Property. Upon full payment, all final deliverables and associated intellectual property rights are transferred to the client. brightlayoutco retains the right to display completed work in portfolio materials unless otherwise agreed in writing.

4.5 Confidentiality. Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the agreement for a period of 24 months.

4.6 Limitation of Liability. brightlayoutco's total liability under any engagement shall not exceed the total fees paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.

4.7 Termination. Either party may terminate the agreement with 14 days written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date.

4.8 Governing Law & Jurisdiction. These Terms of Service are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

4.9 Amendments. brightlayoutco reserves the right to update these terms. Clients will be notified of material changes via email at least 30 days before they take effect.

4.10 Contact. For any questions regarding these Terms of Service: [email protected], Calle de Santa Engracia 70, Madrid, Chamberí, España, España.